Indication based on the law concerning Specified Commercial Transactions
|Sales company||Amazon World Trading, LLC.|
|Store name||Puritan's Pride Japan Marketplace|
|Operation supervisor||Representative Director and President Marcos Brandão|
|11231 NW 20th St Miami, FL 33172, USA|
|contact information||USA: TEL: 1-305-804-2791 (English only)
Japan: Email: firstname.lastname@example.org
|Selling price||Posted for each product|
|Required price other than item price||Customs duty · consumption tax (If the total purchase exceeds 16,000 yen, the shipping company will charge the amount collected from the customs)|
|Shipping cost||Depends on your order capacity
|Payment method of price||Credit card (VISA, MasterCard, American Express)
|When payment is due||In the case of credit card payment, it is shipped from Miami's shipping center in sequence after confirming the card approval.
* If stock runs out, only items with stock are shipped, as soon as inventory is obtained, we will deliver the non-payment for free shipping.
* If the item you want is out of stock, we will deliver the item as soon as possible, depending on the circumstances we may also deliver small size substitute items. Please note.
* If the supply of the product becomes impossible due to circumstances of the manufacturing factory or our system, we will cancel your order. We will refund the item price for unpaid items quickly.
|Delivery time of goods||About 3 to 4 weeks from shipping|
|Defective item||We will refund exchange or price for good products. Receipt included in the order will be required to exchange goods.|
|[In case of our shop convenience] When the
wrong item arrives, breakage of goods being delivered, defective items etc will be promptly exchanged.Please contact customer service center first. Receipts included in your order are required for returns and exchanges of goods.
[In the case of customer convenience] We
ask for the return fee at the customer's share. Please contact the Customer Service Center within 365 days from the date of order for returns of the item. For returning goods and exchanging, receipts included in your order will be required.
Rules for order change and cancellation
|When using a credit card:
Your order at our store will be automatically accepted and processed. If you would like to change the order contents after ordering please contact customer service center within business hours. Please note that we can not change if delivery arrangements are ready at the shipping center in Miami after payment settlement is completed.
However, it is also possible to receive refund correspondence by refusing to receive goods at the time of delivery.
If the item is returned to the Miami Distribution Center due to refusal of receipt, the customer will be responsible for the cost of returning or retransmitting the item.
Also, if the return shipping fee to the Miami Distribution Center exceeds the price of the item ordered, Puritans Pride tells the shipping company not to return the item. In that case, we will be responsible for all product prices.
Even if you are experiencing customs clearance fee (tariff etc.) on the item refused receipt, we will bear customer burden.
Regarding the status of your order, please contact us within Customer Service Center opening hours.